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Campers and Shoppers

Customer Service
If you have questions about booking a campground reservation or using our site, we’re here to help. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Suggestions on Improving our Site
Do you have idea that will make this site more valuable to you, the user? Please jot down you thoughts and email them to us This email address is being protected from spambots. You need JavaScript enabled to view it. or drop it in the mail to:

Camping.com
Attn: Site Feedback
1855 W Katella Ave
Suite 350
Orange, CA 92867

We can’t respond to every email but please know we’re listening.

Media
All Media, PR, and community requests should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.. Requests are responded to within 48 hours Monday through Friday. For interviews and expert opinions please allow us 5 business days to schedule.

Advertise on Camping.com
If you are interested in advertising on camping.com or the campingads network please submit your contact information here to receive personalized assistance.

Business Development
If you have a great idea that we should hear about or would like to develop a partnership with camping.com please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Mailing Address:

Camping.com
1855 W Katella Ave
Suite 200
Orange, CA 92867

Terms of Use

Web Site Terms & Conditions of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE OR OBTAINING MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THIS WEB SITE. Leisure Marketing Group, Inc, dba, Camping.com (“Camping.com”) offers access to travel and leisure services by providing a platform whereby travel and leisure service providers ("Affiliated Entities") can promote their services directly to travelers, agents and other customers, on a common network accessed by the travel customer and Affiliated Entity alike. These Terms and Conditions set forth certain rules and policies that govern the use of this web page and transaction network ("Web Site"), and therefore it is important that you read these Terms and Conditions carefully. By using this Web Site, you, agree to be bound by the Terms and Conditions below and you represent and warrant to Camping.com and its Affiliated Entities that you are authorized to be bound by these Terms and Conditions, both personally, and on behalf of any legal entity of which you are a representative, agent or employee, when you are acting in such capacity as a representative, agent or employee. Please note that because these Terms and Conditions are subject to change, we advise you to read these Terms and Conditions regularly. If you continue to access and use this Web Site after changes to the Terms and Conditions are posted, your use shall be deemed to constitute acceptance of all revisions. It will be your responsibility to review this page for possible modifications. If you do not agree with these Terms and Conditions, please do not access, visit nor make any use of this Web Site or the information or content included in the Web Site.

General Rules and Policies
 
These Terms and Conditions set forth certain rules and policies that govern the use of this Web Site generally. However, some sections of this Web Site are governed by additional terms and conditions. For example, our Privacy Policy details how we collect and handle "personally identifiable information" you may provide to us through this Web Site. Those separate terms and conditions are in addition to these Terms and Conditions, which govern your access and use of this Web Site, any content, materials or information provided by Camping.com. and its Affiliated Entities on or from this Web Site ("Content") and any e-mail correspondence between us.
Your privilege to access and contribute to this Web Site is subject to your continuing compliance with these Terms and Conditions. By using this Web Site, you, agree to be bound by the Terms and Conditions below and any applicable additional terms and conditions applicable to specific sections of this Web Site, and all applicable international, national, federal, state and local laws and regulations. Unless otherwise expressly provided, Content offered on this Web Site does not constitute an offer or solicitation to conduct business in any jurisdiction. Persons accessing, visiting or using this Web Site must satisfy themselves that the laws of their country allow them to access the information or must refrain from accessing, visiting or using the Web Site accordingly.

Disclaimer of Warranties
Your use and access of this Web Site is at your own risk. Your use and access of this Web Site is without warranty of any kind, and any Content on this Web Site is provided "as is". To the fullest extent permissible by applicable law, Camping.com and its Affiliated Entities hereby disclaim all warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
While Camping.com and its Affiliated Entities use reasonable efforts to include accurate and up to date information on this Web Site, we make no warranties or representations as to the accuracy, adequacy, completeness, timeliness or fitness for any specific purpose of the Content included or referred to in this Web Site or the reliability and honorableness of its sources. There may or may not be technical inaccuracies or typographical errors contained in this Web Site, and we will correct such items at our sole discretion as they are discovered. Camping.com and its Affiliated Entities assume no liability or responsibility for any errors or omissions in the Content of this Web Site. There is no warranty that any particular results may be obtained by use of this Web Site.
We do not guarantee that the Web Site or the server that operates it are free of viruses or other harmful components. It is your responsibility to maintain backup files adequately and to update virus detection software to protect the integrity or security of your computer system. If, as a result of your direct or indirect use of this Web Site, you determine that your property or equipment requires servicing or replacing, you hereby acknowledge that we are not responsible for any costs incurred.

Limitation of Liability
You expressly understand and agree that camping.com and its Affiliated Entities shall NOT be liable for any direct, indirect, incidental, special, consequential, punitive, special or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses whether based on breach of contract or warranty, tort (including negligence), product liability, contract or otherwise (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use this Web Site; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from this Web Site; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on this Web Site; or (v) any other matter relating to this Web Site or your use of this Web Site.

Links to Third Party Web Sites
We may provide links to other world wide Web Sites or resources. We have no control over such sites and resources and we make no representations about any content or material available at these locations. We are not responsible for the availability of such external sites and resources and will not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any content or material available from such external sites and resources.

By linking to a third party Web Site, or by being a target of a link from a third party Web Site, Camping.com and its Affiliated Entities do not endorse or recommend any products or services offered on such third party Web Site. We do not make any representation, implied or explicit, as to the accuracy or reliability of the information to be found, directly or indirectly, on any third party Web Site. Linking to or from any third party Web Site pages or other Web Sites is at your own risk.

Intellectual Property Rights
The Content contained in this Web Site is protected by intellectual property rights, which are claimed by Camping.com, its Affiliated Entities or third parties. These intellectual property rights include, but are not limited to, patents, trademarks, trade names, inventions, copyrights, (registered and unregistered) design rights, databases, or know how and any other intellectual property relating to the Web Site, the Content, and products of Camping.com, its Affiliated Entities and third parties.

The Content may not be used (except as provided in these Terms and Conditions, the applicable terms and conditions associated with that section of this Web Site, or any additional terms or licenses which we designates as applicable to such Content) without the prior written permission of Camping.com, its Affiliated Entities or the third party owner of the intellectual property rights in question. Nothing contained on this Web Site should be construed as granting you, your agents or employees any license or written permission to use the Content or intellectual property rights.

Subject to the paragraph "Export Controls and Special Obligations for International Users," you may use the Content, but only while accessing this site, and print one copy of any Content posted on the site, but in all cases, only for your personal, non-commercial use, provided you also retain and do not alter any copyright and other proprietary rights notices contained on the Content. Except as expressly provided above, all rights are reserved.

Camping.com and its Affiliated Entities do not otherwise authorize you to distribute, modify, transmit, reuse, report, decompile, reverse engineer or use any Content and other contents of the Web Site for public or commercial purposes, including any text, images, audio or video that may be provided. Your unauthorized use of any intellectual property rights, Content or any other content on the Web Site is strictly prohibited. Please be aware and advised that we will aggressively enforce our intellectual property rights to the fullest extent of the applicable law.

Camping.com. and its Affiliated Entities do not warrant or represent that your use of Content contained in or displayed on this Web Site will not infringe intellectual property or other rights of third parties.

Trade Marks
The trademarks, logos, service marks, taglines and graphics and graphical interfaces (collectively the "Trademarks") displayed on this Web Site, including the following logo and Camping.com Tapestry


are trademarks of Camping.com, Inc. All other trademarks, logos, service marks, taglines and graphics and graphical interfaces depicted herein are the properties of their respective owners. Nothing contained on this Web Site should be construed as granting to you or any other party, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on this Web Site without the written permission of Camping.com, its Affiliated Entities or such third party that may own the Trademarks displayed on this Web Site. Your misuse of the Trademarks displayed on this Web Site, or any other Content on this Web Site, except as provided in herein, is strictly prohibited. Use of any Camping.com trademarks as metatags on other Web Sites also is strictly prohibited.


Unauthorized Access, Use or Modification
Access to and use of password protected and / or secure information areas of the Web Site is restricted to authorized users only. Unauthorized individuals attempting to access this information or these areas of the Web Site may be subject to prosecution. You may not transfer any files, programs or e-mails containing any viruses, trojan horses, worms, or other computer programming routines that may harm, corrupt, expropriate information from, or place a disproportionately large burden on this Web Site, it's files or databases, or those of its users. You may not access or tamper with non-public areas of this Web Site, or postings of other members or their files without the express, written authorization of Camping.com. You may not harvest or otherwise collect information about others, including e-mail addresses.

You may not "frame" or otherwise confuse users as to the origin of this Web Site without the express, written permission of Camping.com. You may set up links from other Web Sites to the home page of this Web Site. However, you must first obtain the prior written consent of Camping.com or its appropriate Affiliated Entity to set up links to any other pages within this Web Site, whether by hypertext linking, deep linking, framing, tagging or otherwise.

Governing Law and Jurisdiction
These Terms and Conditions (and other terms and conditions applicable to a section of this Web Site), and the relationship between Camping.com., its Affiliated Entities and you shall be governed by the laws of the State of California without regard to its conflict of law provisions. Any legal action concerning these Terms and Conditions or this Web Site must be brought within one (1) year after the claim or cause of action arises and must be brought in the State of California, without prejudice to Camping.com. and its Affiliated Entities or the Web Site user's right to bring suit before a court of competent jurisdiction.

Construction and Enforceability
If any portion of these Terms and Conditions (or other terms and conditions applicable to a section of this Web Site) is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, it shall be deemed amended in order to achieve as closely as possible the same effect as originally drafted. Any invalid or unenforceable portion should be construed as narrowly as possible in order to give effect to as much of the Agreement as possible. Any unaffected provision of these Terms and Conditions shall remain in full force and effect.

Any rights not otherwise expressly granted by this Agreement are reserved by www.camping.com and its Affiliated Entities.

 

© Copyright 2007 Camping.com All Rights Reserved.

Privacy Policy -old

Camping.com

Privacy Policy
Your privacy is very important to us at camping.com. We have established and implemented information handling practices for www.camping.com that we believe represent the highest standards and best practices of organizations doing business on the Internet. This privacy policy ("Policy") describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

The Basics:

· we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
· we only disclose your Personal Information to third parties as authorized by you to complete a transaction;
· we take reasonable steps to protect the security of the Personal Information we collect from you.

The remainder of this policy describes our information handling practices in detail and is broken down into 6 parts:

1. Just Looking
2. Make a Reservation
3. Buy Gear
4. Become a Member
5. Share Your Stories
6. Other Information

 

When you are “Just Looking”.

We encourage you to visit our site often, even if you’re “just looking”. We are creating the most dynamic camping lifestyle destination on the web. Our content changes frequently and we’re always adding new and exciting experiences, therefore we hope you’ll visit often. When you’re “just looking”, you won’t be asked to reveal who you are or provide any Personal Information. When you visit our site we do collect usage information, but it is anonymous and is not linked to you as an individual. We use this data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.

Cookies and Pixel Tags.
We, or a third-party advertiser acting on our behalf, may place a "cookie" or "pixel tag" on your personal computer when you come to the site or visit a site on which we advertise. These devices are small computer files that our computer sends to your computer and that your computer sends back to us each time you make a request from our site. We use these devices to collect data to help us personalize and improve your experiences on our site. The data on your use of our site may be linked to the Personal Information you have chosen to share with us when you register. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on our site may be impaired.

Third-party Advertisers.
We work with Internet marketing companies to advertise Camping.com on the Internet, and we have third-party advertisers on our site. Third-party advertisers may use cookies and pixel tags to gather information about the ads you have seen and the types of things that you appear interested in. We do not share any Personal Information about you with these advertisers unless you give us specific permission to do so, separate from any permission you provide during the registration process. These advertisers may use combined information about your visits to our site and other sites in order to provide advertisements about related goods and services that you may be interested in. This privacy policy does not cover the policies or practices of these third-party advertisers.

In addition, we may use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use pixel tags and cookies provided by our marketing company on this site. The information we collect helps us learn things like what kinds of customers our site attracts, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of this web-site analysis tool by clicking here.

When You Make A Reservation.

Payment Information and Travel History.
When you make a reservation with us your personal and financial information is collected and protected by Friend Communications. Please click here to view their privacy policy.

Buy Gear.
When you make a purchase from our Gear Shop you must provide payment information to our joint-venture partner. Click here to view their terms and conditions.

Additional Products and Services.
We may partner with other companies to offer you additional products or services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to provide the products or services you have signed up for.

Become A Member
In order to Become A Member, you must first complete the registration form.  During registration you are required to give us contact information (such as name and email address). We use this information to contact you about Member Benefits, program enhancements and the services on our site in which you have expressed interest.

You have the option to provide demographic and psychographic information (such as gender and recreational activities enjoyed) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

Share your Story
In order to Share Your Story, you must supply a valid email address and complete the registration form. We use this information to contact you and to allow others to contact you for further information and communication.

Other Information

You may decide to share other information with us about yourself (for example, demographic information like your age and gender) and your camping preferences and experiences. If you share this information with us, we will use it to automatically record your preferences in reservations you make and tailor your experience at our site to your interests and make more appropriate recommendations to you. You may still use our site to search for and purchase goods and services even if you choose not to share this type of information with us.

Links to Other Sites.
Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy. This privacy policy will not cover the use of your Personal Information by these other companies. We encourage you to read each other company's privacy policy before signing up for any of its products or services.

Online Surveys and Contests.
We value your comments and opinions. From time to time, we will invite you, as a registered user of our site, to participate in online surveys, but the choice will be yours. Your participation in these surveys is on an anonymous basis, unless you provide permission to the contrary. We may offer you the chance to win a variety of camping related prizes by sponsoring contests. You choose to participate in these contests or not. If you choose to participate in these contests, you will share certain of your Personal Information with us, like your full name, e-mail address and mailing address. Participation in these contests may include participation in an online survey. We will only use your Personal Information to notify you if you win a contest.

Changing and Removing Personal Information and Other Information.
We are committed to giving you control over your Personal Information. You can change your password and any of the Personal Information or Other Information in your Camping Profile, by visiting My Camping. If at any time you want to view the Personal Information or Other Information in your Camping Profile, your Personal Information changes, you want to change the preferences associated with your account, or would like us to remove some or all of the Personal Information or Other Information stored in your Camping Profile, you can correct, update, or remove the information and preferences you have shared with us by visiting My Camping. If you request that we remove all of the Personal Information and Other Information stored in your Camping Profile, then we will promptly do so. If we remove your Personal Information you will not be able to use the services available on our site unless you re-register. Similarly, we will remove all of your travel records within six (6) months after receiving a request to do so. This six (6) month period is necessary to ensure that arrangements made through our site are properly accounted for. We may not be able to honor your request to remove your Personal Information or travel records if we are legally obligated to retain that information or those records. You will not have the ability to view, change or remove session data or information that we have gathered from third parties from your Camping Profile.

Notification of Changes.
We may change this policy from time to time. If we decide to change this policy in a material way (for example, a change regarding disclosure of Personal Information), we will post notice of the change on our site and notify you via e-mail at the address you have provided to us or pop-up screen at least thirty (30) days before putting the change into effect. If we decide to change our policy in a less significant way, we will simply post notice of the change on our site at least thirty (30) days before putting the change into effect. If any proposed change is unacceptable to you, you may, as discussed in the section above (Changing and Removing Personal and Other Information), request that we remove your Personal Information from our records.

Combined Non-Personal Information.
We may also combine anonymous information supplied by you and other users during registration on our site with information about your use and others' use of our site. We will use this combined information to describe our user base, without reference to any specific individual, to potential partners, investors and advertisers. We will not share your Personal Information with any other users of our site, but we may use information we collect about your travel preferences and experiences to make recommendations to other users of our site. We may also share aggregated statistical information about users of our site and our service and product offerings with others, including our vendors and partners. We will not link this statistical information to any Personal Information that can identify you as an individual.

How We Protect Your Information.
Your Privacy is very important to us. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our website. Our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing your nonpublic personal information that you give or access during a secure session. This is why you must enter a unique User Name and Password each time you access your account information online. In addition, we employ VeriSign's digital certificate services to authenticate that you are transacting with Camping.com or one of our other internet portals.

You can take steps to maximize your security online and protect your confidential information. Never share your Password with anyone, and change it periodically. You can change your User Name and Passwords at any time through the Set Passwords & Features link under the User Profile tab.

Contact Us.
If you have any questions or concerns about this policy or our information handling practices, you may contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will attempt to respond to your questions or concerns within five (5) business days after we receive them. We can also be reached by regular mail at:

Privacy
Camping.com
1855 W Katella Ave
Suite 350
Orange, CA 92867

This Privacy Statement is for www.camping.com and any other Leisure Interactive, LLC.  websites.

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